Blog

Sort By:

Insurance Tech 2020 – Will your company go the way of the Dinosaur?

by Charles Sybert –  The insurance industry is now being held to a higher customer interaction ...

Read More

C-Store Innovation: Customer Location Intelligence Drives Value from Pump to Store

by Dr. Rob Nelson –  A cornerstone of American retail, about 3% of the total purchases ...

Read More

2020 Healthcare – Digital Tools to Win New Patients

by Jim Dwyer –  National Research Corporation recently reported that 80% of patients would switch providers ...

Read More

Digital Engagement Needs A Next-Gen Digital Data Architecture

by Rick Skriletz – Customers are the lifeblood of every business. Providing services and experiences customers ...

Read More

Healthcare AI Geek alert: Is Healthcare ready for the Holo-Doc?

by Dr. Rob Nelson – In the sci-fi world of Star Trek, in the 2370’s, the ...

Read More

Imagining Connected Healthcare: Customer Experience & Engagement in 2021

by Scott Chesney – A diabetic shares his diary entry detailing his interaction with his healthcare ...

Read More

Ingest It and They Will Come … Or Not

by Debashis Rana –  A retrospective on a prevalent practice in building data lakes  As data ...

Read More

Why a Custom-Built AI Bot should be your Company’s Next Employee

by Arunlal Soman – Nothing is more important to the welfare of any company than the quality ...

Read More

Supercharge Your Customer Engagement Initiatives with AI – Right Now

by Dr. Rob Nelson –  Are you a Starbucks customer? If so, and if you use ...

Read More

Subscribe to get the Latest Updates

Enter your email address below to get the latest news and updates from RCG.