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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

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Digital Strategy

A Quick Guide to Implementing a Customer Experience Transformation

by Candice Abante & Charles Sybert – Consumers are constantly connected using app-native technology...

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Digital Strategy

How to Use Customer xDNA to Provide An Incredible Customer Experience

by Dr. Rob Nelson – By now, most organizations have received “the memo”: customer experience is...

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Financial Services

Utilizing Blockchain for Financial Services Organizations

by Joe Mendel - New ecosystems based on immutable trust created by blockchain will revolutionize...

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Advanced Technologies

Test Automation: Here's Why its the Future of Quality

by Dov Rosenberg – Our future is filled with almost unimaginable forms of new and improved forms of...

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Agile DevOps

A Simple Guide to Agile Project Management for Your Insurance Business

by Jackie Sembrano – As Insurance companies embark on large programs such as Digital Transformation...

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Data & AI

How Data-Driven is Your Business?

by Rick Skriletz – Businesses are inundated with data but have less success turning it into...

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Digital Strategy

Improve the Patient Experience with Customer Data Platforms

by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and having been...

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Customer Experience

How to Transform your CX with Customer Journey Analytics

by Debashis Rana - No matter the scope, scale, or size of your organization, one ingredient is...

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4 Strategies to Transform the Customer Experience in Healthcare

by Dr. Rob Nelson - Whether you are a clinician who has taken the Hippocratic Oath or a...

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