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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

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Consumer

Optimize Your C-store Operations with Customer Location Intelligence

by Dr. Rob Nelson - A cornerstone of American retail, about 3% of the total purchases a consumer...

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Financial Services

How to Leverage Intelligent Customer Experiences in Financial Services

by Joe Mendel – “Happiness is stopping to smell the cookies” – said everybody ever Experiences are...

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Customer Experience

6 Ways to Drive Customer Experience through Digital Transformation

by Candice Abante & Charles Sybert – Being more customer focused requires digital interaction...

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Digital Strategy

Winning at Patient and Customer Experience with Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

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Financial Services

ESG 101 for Financial Services: Environmental, Social and Governance

by Joe Mendel – Environmental, Social, and Governance (ESG) as a focus will gain greater strides as...

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Digital Strategy

A Quick Guide to Implementing a Customer Experience Transformation

by Candice Abante & Charles Sybert – Consumers are constantly connected using app-native technology...

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Financial Services

Utilizing Blockchain for Financial Services Organizations

by Joe Mendel - New ecosystems based on immutable trust created by blockchain will revolutionize...

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Advanced Technologies

Test Automation: Here's Why its the Future of Quality

by Dov Rosenberg – Our future is filled with almost unimaginable forms of new and improved forms of...

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Agile DevOps

A Simple Guide to Agile Project Management for Your Insurance Business

by Jackie Sembrano – As Insurance companies embark on large programs such as Digital Transformation...

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