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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

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Digital Engineering

What Digital Engineering Is and Why It's Important to Your Business

by Dov Rosenberg - Over the past few years there has been a push away from monolithic business...

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Consumer

Optimize Your C-store Operations with Customer Location Intelligence

A cornerstone of American retail, about 3% of the total purchases a consumer makes each year comes...

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Financial Services

How to Leverage Intelligent Customer Experiences in Financial Services

  “Happiness is stopping to smell the cookies” – said everybody ever by Joe Mendel –  Experiences...

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Customer Experience

6 Ways to Drive Customer Experience through Digital Transformation

by Candice Abante & Charles Sybert –  Being more customer focused requires digital interaction...

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Digital Strategy

Winning at Patient and Customer Experience with Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

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Financial Services

ESG 101 for Financial Services: Environmental, Social and Governance

Environmental, Social, and Governance (ESG) as a focus will gain greater strides as...

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Digital Strategy

A Quick Guide to Implementing a Customer Experience Transformation

by Candice Abante & Charles Sybert –  Consumers are constantly connected using app-native...

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Digital Strategy

How to Use Customer xDNA to Provide An Incredible Customer Experience

by Dr. Rob Nelson –  By now, most organizations have received “the memo”:  customer experience is...

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Financial Services

Utilizing Blockchain for Financial Services Organizations

by Joe Mendel -  New ecosystems based on immutable trust created by blockchain will revolutionize...

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