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Optimizing Your Insurance Operations

We empower digital transformation across the insurance industry to transform operations and customer experiences.

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Digital Transformation for Insurance

The future of the insurance industry has arrived.

Digital transformation is reshaping how insurance companies operate and serve their customers. Harnessing the power of tomorrow’s technology today, insurance companies can deliver personalized, responsive and flexible digital experiences.

DIGITAL TRANSFORMATION CUSTOMER EXPERIENCE

Helping Insurance Companies Navigate a Digital Future

RCG has the industry experience and expertise your business needs to better protect the things that matter most to your customers.

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Industry Expertise

Lean on an Experienced,
Trusted Partner

We have a rich history of helping insurers and InsurTech organizations realize their digital goals. We take the time to understand the biggest hurdles you face day in and day out and devise a digital strategy solution crafted specifically for your organization's objectives.

In recognition, RCG is honored to be listed as an Established IT Service Provider for Insurers in the 2022 Novarica Market Navigator report.

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Proven Customer Success

A Track Record of Operations Optimization

RCG brings years of experience in digital transformation to optimize even your most complex operations. We use digital strategy and leverage industry insights to bolster your technology and improve performance. We work with insurance companies of all sizes to understand your needs and to implement intelligent, flexible systems that deliver improved customer engagement and better fraud analytics.

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Trusted Partnerships

Building Relationships and Trust

RCG takes the time to understand your culture, values, and goals to build a partnership built on trust—for the long term. We optimize your operations today and build scale for your future growth.

Your opportunities in the digital transformation space are endless when you have a team of experienced professionals dedicated to your success. Get to know our team and the expertise we bring to each of our trusted partnerships. 

Practice Leader

Charles Sybert, Insurance Practice Lead

Charles has a noteworthy history of partnering with clients to deliver strategic, focused, and innovative solutions for the insurance industry. He provides thought leadership and measurable business outcomes affecting meaningful change to the Insurance and InsureTech organizations through process and technology enablement.

Meet Your Practice Leader

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Today's Trends in the Insurance Industry:

55%

of the underwriting, claims processing, invoicing, and record-keeping will be automated through artificial intelligence (AI).

33%

of customers are willing to walk away from a trusted brand after one bad experience.

60%

of insurers believe predictive analytics improved underwriting and helped grow their business.

38%

of healthcare organizations reported positive outcomes from leveraging data from wearable technology.

Our Clients

key capabilities

How RCG Delivers for Your Business

We work hard to deliver tailored digital transformation solutions to your insurance business.

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Customer 360

Know your customer and meet their expectations for modern, omnichannel customer experience.
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Workforce Engagement

Give your employees the tools they need to collaborate and deliver for your customers, no matter when and where they work.
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Cloud Strategy

Migrate your infrastructure to the cloud or optimize your existing platform.
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Regulatory and Compliance Support

Enhance the compliance, fraud detection, and underwriting processes at the core of your operations.

OUR RESOURCEs

Explore our latest insights in the field.

Want to stay on the cutting edge of industry trends? Check out our latest blog posts and resources.

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Ready to learn more?

Set up a one-on-one discussion with an RCG Global Services expert to see what you brand can do to maintain its competitive advantage in today's connected world.

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