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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

Data & AI

Supercharge Your Customer Engagement Initiatives with AI – Right Now

by Dr. Rob Nelson – Are you a Starbucks customer? If so, and if you use their rewards program...

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Digital Strategy

The Action-Driven Process of Improving Customer Engagement Through Digital Transformation

by Dov Rosenberg – Albert Einstein once said that imagination is more important than knowledge. So,...

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Data & AI

The Data-Knowledge-Insight-Action Digital Value Chain

by Debashis Rana – Knowledge is power. That’s a commonly accepted truism that has been around for a...

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Digital Strategy

The FAST Digital Path to Value Creation

by Thomas Clarke – 1995, 2007, and 2009 were milestone years in the evolution of digital...

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Advanced Technologies

Machine Learning Development Journey

by Hassan Faouaz – Machine Learning Development Life Cycle (MLDLC) Machine Learning (ML) and Deep...

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Advanced Technologies

The Five Key Factors That Can Ensure the Safety of YOUR Customer Data During Software Testing

by Wendy Castro – These days, organizations are able to gather and store more information about...

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Financial Services

What is the Value of Machine Learning? The Case of Credit Card Fraud Detection

by Eric Brown – In my last blog post, I reported my observations of a Health Care hackathon that...

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Quality Engineering

Develop a Quality Assurance Placemat

by Jeffrey Coleman – I am a huge fan of going out on a Friday night to my favorite restaurant and...

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Digital Strategy

The Value in Strategic Program Health Checks

by Chris Colston – Several years ago I had a procedure where the dentist accidentally killed...

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