Supercharge Your Customer Engagement Initiatives with AI – Right Now
by Dr. Rob Nelson – Are you a Starbucks customer? If so, and if you use their rewards program...
The Action-Driven Process of Improving Customer Engagement Through Digital Transformation
by Dov Rosenberg – Albert Einstein once said that imagination is more important than knowledge. So,...
The Data-Knowledge-Insight-Action Digital Value Chain
by Debashis Rana – Knowledge is power. That’s a commonly accepted truism that has been around for a...
The FAST Digital Path to Value Creation
by Thomas Clarke – 1995, 2007, and 2009 were milestone years in the evolution of digital...
Machine Learning Development Journey
by Hassan Faouaz – Machine Learning Development Life Cycle (MLDLC) Machine Learning (ML) and Deep...
The Five Key Factors That Can Ensure the Safety of YOUR Customer Data During Software Testing
by Wendy Castro – These days, organizations are able to gather and store more information about...
What is the Value of Machine Learning? The Case of Credit Card Fraud Detection
by Eric Brown – In my last blog post, I reported my observations of a Health Care hackathon that...
Develop a Quality Assurance Placemat
by Jeffrey Coleman – I am a huge fan of going out on a Friday night to my favorite restaurant and...
The Value in Strategic Program Health Checks
by Chris Colston – Several years ago I had a procedure where the dentist accidentally killed...