Winning Patient Engagement Requires Quality and Speed
by Jim Dwyer – Successful customer engagement requires implementing quality features that the...
Software Quality in the Millennial Age
by Dov Rosenberg – Consumers in this Instagram/Amazon/Google age have many different expectations...
Insurance Tech 2020 – Will your company go the way of the Dinosaur?
by Charles Sybert - The insurance industry is now being held to a higher customer interaction...
2020 Healthcare – Digital Tools to Win New Patients
by Jim Dwyer – National Research Corporation recently reported that 80% of patients would switch...
How to Drive Digital Engagement with a Digital Data Architecture
by Rick Skriletz – Customers are the lifeblood of every business. Providing services and...
Healthcare AI Geek alert: Is Healthcare ready for the Holo-Doc?
by Dr. Rob Nelson – In the sci-fi world of Star Trek, in the 2370’s, the idea of a holographic,...
Imagining Connected Healthcare: Customer Experience & Engagement in 2021
A diabetic shares his diary entry detailing his interaction with his healthcare provider – a day in...
Ingest It and They Will Come … Or Not
by Debashis Rana – A retrospective on a prevalent practice in building data lakes As data lakes...
Why a Custom-Built AI Bot should be your Company’s Next Employee
by Arunlal Soman – Nothing is more important to the welfare of any company than the quality of the...