Insurance Quality Assurance Trends 2020
“Build what again.” This is most likely the reaction you would get years ago when the concept of...
Winning Patient Engagement Requires Quality and Speed
by Jim Dwyer – Successful customer engagement requires implementing quality features that the...
Software Quality in the Millennial Age
by Dov Rosenberg – Consumers in this Instagram/Amazon/Google age have many different expectations...
Insurance Tech 2020 – Will your company go the way of the Dinosaur?
by Charles Sybert - The insurance industry is now being held to a higher customer interaction...
2020 Healthcare – Digital Tools to Win New Patients
by Jim Dwyer – National Research Corporation recently reported that 80% of patients would switch...
How to Drive Digital Engagement with a Digital Data Architecture
by Rick Skriletz – Customers are the lifeblood of every business. Providing services and...
Healthcare AI Geek alert: Is Healthcare ready for the Holo-Doc?
by Dr. Rob Nelson – In the sci-fi world of Star Trek, in the 2370’s, the idea of a holographic,...
Imagining Connected Healthcare: Customer Experience & Engagement in 2021
A diabetic shares his diary entry detailing his interaction with his healthcare provider – a day in...
Ingest It and They Will Come … Or Not
by Debashis Rana – A retrospective on a prevalent practice in building data lakes As data lakes...