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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

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Digital Strategy

What Is Cloud Strategy Consulting and Is It Right for Your Organization?

by Mark Sontz – It’s one thing to deploy a cloud model to manage and run your business’s...

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Financial Services

How to Leverage Intelligent Customer Experiences in Financial Services

by Joe Mendel – “Happiness is stopping to smell the cookies” – said everybody ever Experiences are...

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Digital Strategy

Winning at Patient and Customer Experience with Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

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Financial Services

ESG 101 for Financial Services: Environmental, Social and Governance

by Joe Mendel – Environmental, Social, and Governance (ESG) as a focus will gain greater strides as...

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Silhouettes of people interacting with a digital concept overlay
Digital Strategy

A Quick Guide to Implementing a Customer Experience Transformation

by Candice Abante & Charles Sybert – Consumers are constantly connected using app-native technology...

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Digital Strategy

How to Use Customer xDNA to Provide An Incredible Customer Experience

by Dr. Rob Nelson – By now, most organizations have received “the memo”: customer experience is...

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Financial Services

Utilizing Blockchain for Financial Services Organizations

by Joe Mendel - New ecosystems based on immutable trust created by blockchain will revolutionize...

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Agile DevOps

A Simple Guide to Agile Project Management for Your Insurance Business

by Jackie Sembrano – As Insurance companies embark on large programs such as Digital Transformation...

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Data & AI

How Data-Driven is Your Business?

by Rick Skriletz – Businesses are inundated with data but have less success turning it into...

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