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Perspectives on key trends and enablers for success now

Modern approaches to innovating and thriving in your market today - from powering your organization with Data & AI to ensuring stellar customer experiences

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Financial Services

How to Leverage Intelligent Customer Experiences in Financial Services

  “Happiness is stopping to smell the cookies” – said everybody ever by Joe Mendel –  Experiences...

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Digital Strategy

Winning at Patient and Customer Experience with Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

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Financial Services

ESG 101 for Financial Services: Environmental, Social and Governance

Environmental, Social, and Governance (ESG) as a focus will gain greater strides as...

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Digital Strategy

A Quick Guide to Implementing a Customer Experience Transformation

by Candice Abante & Charles Sybert –  Consumers are constantly connected using app-native...

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Digital Strategy

How to Use Customer xDNA to Provide An Incredible Customer Experience

by Dr. Rob Nelson –  By now, most organizations have received “the memo”:  customer experience is...

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Financial Services

Utilizing Blockchain for Financial Services Organizations

by Joe Mendel -  New ecosystems based on immutable trust created by blockchain will revolutionize...

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Agile DevOps

A Simple Guide to Agile Project Management for Your Insurance Business

As Insurance companies embark on large programs such as Digital Transformation initiatives,...

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Data & AI

How Data-Driven is Your Business?

Businesses are inundated with data but have less success turning it into information quickly. To...

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Digital Strategy

Improve the Patient Experience with Customer Data Platforms

by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and having been...

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