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3 Principles to Deliver Oustanding Digitial Experiences
by Rick Skriletz – Digital is reshaping markets, industries, and customer behaviors. Meet this...
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Looking Ahead – 2022 Insurance Trends
by Charles Sybert – During the holiday season, I find it important to take a step back from the...
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Artificial Intelligence (AI) and the Bank of the Future
by Rick Skriletz – Businesses are inundated with data but have less success turning it into...
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Develop a Data-Driven User Experience (UX)
by Clare Villalva – Thinking back 25 years to 1996, the idea of ordering a household product,...
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Is Customer Data Platform the new “Oil” of Data Management to Drive Customer Experience and Marketing Results?
by Dr. Rob Nelson – I recently wrote about “Winning at Patient and Customer Experience in the world...
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Conversational A.I. for Customer xDNA and Intelligent Innovation at Scale
by Dr. Rob Nelson – The emergence of the Sentient Enterprise Artificial Intelligence at Scale...
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Chronic Care Disease Management and Reducing Hospital Re-admissions: Using streaming data and AI to help get the job done
By Dr. Rob Nelson - There are many sources for data appropriate to streaming processing and...
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The Magic of the Metrics Cascade
by Robert Wolverton – In a previously shared eBook, Strategic Context – A Life Hack for Your...
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The Synergy of Man and Machine: Augmented Analytics
by Joanne Basilio – In the rapidly evolving digital world, disruption through technological...