Improve the Patient Experience with Customer Data Platforms
by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and having been...
4 Strategies to Transform the Customer Experience in Healthcare
by Dr. Rob Nelson - Whether you are a clinician who has taken the Hippocratic Oath or a...
4 Keys for Executives Driving Digital Transformation in Healthcare
by Dr. Rob Nelson – From restaurants and finance to education and manufacturing, digital...
Customer Experience 4.0: How Customer Engagement Transforms Your Business in the Digital World
by Dr. Rob Nelson – No matter your industry, the rise of digital shopping and e-commerce has given...
What is the Future of Customer Data Platforms?
by Dr. Rob Nelson – According to Industry experts , “true CDPs, must be able to ingest any type of...
Is Customer Data Platform the new “Oil” of Data Management to Drive Customer Experience and Marketing Results?
by Dr. Rob Nelson – I recently wrote about “Winning at Patient and Customer Experience in the world...
Accelerating Digital Transformation in Healthcare & Life Sciences
by Dr. Rob Nelson – Accelerating Digital Transformation and Driving to a “Zero Back Office” in...
Conversational A.I. for Customer xDNA and Intelligent Innovation at Scale
by Dr. Rob Nelson – The emergence of the Sentient Enterprise Artificial Intelligence at Scale...
Healthcare Unchained in 2021 and beyond: Key Trends and Enablers in the New Frontier
by Dr. Rob Nelson – Healthcare feels like it’s been on the verge of transformation for years, if...