
Optimize Your C-store Operations with Customer Location Intelligence
A cornerstone of American retail, about 3% of the total purchases a consumer makes each year comes...

Winning at Patient and Customer Experience with Customer xDNA
by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

How to Use Customer xDNA to Provide An Incredible Customer Experience
by Dr. Rob Nelson – By now, most organizations have received “the memo”: customer experience is...

Improve the Patient Experience with Customer Data Platforms
by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and having been...

4 Strategies to Transform the Customer Experience in Healthcare
by Dr. Rob Nelson - Whether you are a clinician who has taken the Hippocratic Oath or a...

4 Keys for Executives Driving Digital Transformation in Healthcare
by Dr. Rob Nelson – From restaurants and finance to education and manufacturing, digital...

Customer Experience 4.0: How Customer Engagement Transforms Your Business in the Digital World
by Dr. Rob Nelson – No matter your industry, the rise of digital shopping and e-commerce has given...

What is the Future of Customer Data Platforms?
by Dr. Rob Nelson – According to Industry experts , “true CDPs, must be able to ingest any type of...

Is Customer Data Platform the new “Oil” of Data Management to Drive Customer Experience and Marketing Results?
by Dr. Rob Nelson – I recently wrote about “Winning at Patient and Customer Experience in the world...