Although patient engagement in healthcare is key, necessary technology requires quantifiable justification. Though the US healthcare system comprised 17.9% of the 2018 economy, investment in engagement remains behind. Healthcare organizations must prioritize customer engagement strategy. Are your initiatives and investments enough?
In this eBook, we explore how better-engaged customers create revenue gains, discuss quantifiable metrics and key measures impacted, share revenue pathways, and more. Learn:
❖ How to evaluate benefits of customer engagement
❖ Why businesses that fail to prioritize engagement fail
❖ How customer engagement can increase business revenue