3 Pathways to Increase Revenue in Healthcare Customer Engagement
The healthcare industry nearly universally accepts the need to improve customer engagement. But how do you evaluate the potential benefits and justify customer engagement investments?
Although patient engagement in healthcare is key, necessary technology requires quantifiable justification. Though the US healthcare system comprised 17.9% of the 2018 economy, investment in engagement remains behind. Healthcare organizations must prioritize customer engagement strategy. Are your initiatives and investments enough?
In this eBook, we explore how better-engaged customers create revenue gains, discuss quantifiable metrics and key measures impacted, share revenue pathways, and more. Learn:
❖ How to evaluate benefits of customer engagement
❖ Why businesses that fail to prioritize engagement fail
❖ How customer engagement can increase business revenue
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