
Winning at Patient and Customer Experience with Customer xDNA
by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been...

Improve the Patient Experience with Customer Data Platforms
by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and having been...

4 Strategies to Transform the Customer Experience in Healthcare
by Dr. Rob Nelson - Whether you are a clinician who has taken the Hippocratic Oath or a...

4 Keys for Executives Driving Digital Transformation in Healthcare
by Dr. Rob Nelson – From restaurants and finance to education and manufacturing, digital...

What is the Future of Customer Data Platforms?
by Dr. Rob Nelson – According to Industry experts , “true CDPs, must be able to ingest any type of...

Pandemic-Induced Diamonds? Digital Workers don’t catch COVID
by Dr. Rob Nelson – Accelerating Digital Transformation and Driving to a“Zero Back Office” in...

Healthcare Unchained in 2021 and beyond: Key Trends and Enablers in the New Frontier
by Dr. Rob Nelson – Healthcare feels like it’s been on the verge of transformation for years, if...

Quality Engineering Trends in Healthcare
Most of the consumers utilize retail services such as Amazon, Walmart or online banking to place an...

Chronic Care Disease Management and Reducing Hospital Re-admissions: Using streaming data and AI to help get the job done
In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of now by driving...