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Enhanced planning and visibility to create greater inventory efficiency

A large global hotel chain needed to simplify forecasting of bookings and to have better visibility in leveraging inventory.

Overview

Creating a single view of your property inventory in the hospitality business dramatically improves your ability to optimize operations, streamlining processes. Creating the system is one critical step, accurately migrating data is another.

The Challenge

Move from manual off-line tracking to a single on-line system

Strategy and Goals

Sometimes fast growth ultimately becomes a challenge when you continue to rely on the things that got you to where you are.  In the case of a large hospitality organization that was just the case.  They had gotten to the point where they were using 50 different offline databases and spreadsheets to track the status on the property inventory across the world.  This created real challenges in forecasting bookings and leveraging inventory.

To handle growth, we implemented a variety of advanced Testing services combined with the latest emerging technological advances and processes such as Service Virtualization, Agile SAFE Dev Ops, Test Data Management, Cloud computing, Centralized Real-time Regression Testing; On Demand Performance Testing/tuning and Combinatorial testing techniques.

The Final Results

  • 75% Increased Productivity
  • 30% Operational Cost Savings

The Conclusion

The vision was achieved to create a single online planning system with access to inventory across all properties. The goal was met to significantly improve forecast accuracy and the timeliness of reporting.  They were also able to more effectively leverage 3rd party sales channels to improve inventory utilization.

Industry
Consumer: Hospitality

RCG Service Offering
Product Engineering

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