Rob Nelson

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Using Customer Data to drive personalization, patient-member experience and better outcomes in Healthcare

by Dr. Rob Nelson – If you are in the Healthcare and Life Sciences industries and ...

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Is Customer Data Platform the new “Oil” of Data Management to Drive Customer Experience and Marketing Results?

by Dr. Rob Nelson – I recently wrote about “Winning at Patient and Customer Experience in ...

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Pandemic-Induced Diamonds? Digital Workers don’t catch COVID

by Dr. Rob Nelson – Accelerating Digital Transformation and Driving to a“Zero Back Office” in Healthcare ...

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Winning at Patient and Customer Experience in the world of Healthcare Unchained: Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been ...

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Healthcare Unchained in 2021 and beyond: Key Trends and Enablers in the New Frontier

by Dr. Rob Nelson – Healthcare feels like it’s been on the verge of transformation for ...

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Chronic Care Disease Management and Reducing Hospital Re-admissions: Using streaming data and AI to help get the job done

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Proximity Marketing & Ad Optimization

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Monitoring & Managing Social Distancing and Capacity

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Real-time Predictive Maintenance and Performance Optimization

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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