Insurance

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Looking Ahead – 2022 Insurance Trends

by Charles Sybert –  During the holiday season, I find it important to take a step ...

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Aspiring to a Zero Back Office for Your Insurance Operations

by Eunice Abarilles and Charles Sybert –  Most people will start their day with a simple ...

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Traits of a Highly Engaged CxDNA Framework for Insurance

by Charles Sybert –  Most people think of the digital interface as the primary Customer Experience ...

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Identity Resolution and Your Unified Insurance Customer Profile

by Darwin Castro –  You hear phrases like “Single view of the customer,” “360-degree customer view,” ...

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Hyper Localization – Finding your customer

by Charles Sybert –  When you walk down a city street, you get bombarded with billboards, ...

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Use Message Consistency to Drive Insurance Loyalty

by Charles Sybert –  Today, insurance companies are rushing to meet the digital experience demands of ...

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Power Your Insurance Organization with IoT

by Charles Sybert –  Modern insurance companies must take advantage of the ever-evolving technology landscape to ...

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Managing Agile to Achieve Insurance Business Goals

by Jackie Sembrano –  As Insurance companies embark on large programs such as Digital Transformation initiatives, ...

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The Future of Software Testing in the Insurance Industry is AI and RPA

by Joel Pascua – The digital tester The challenge of providing high-quality code is as old ...

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