Innovations

Conversational A.I. for Customer xDNA and Intelligent Innovation at Scale

by Dr. Rob Nelson – The emergence of the Sentient Enterprise  Artificial Intelligence at Scale Driving ...

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Micro-personalization, Hyper-business and the Red Queen for Financial Services

by Joe Mendel – “Alice looked round her in great surprise. ’Why, I do believe we’ve ...

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Proximity Marketing & Ad Optimization

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Software Quality in the Millennial Age

by Dov Rosenberg –  Consumers in this Instagram/Amazon/Google age have many different expectations of the applications ...

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Insurance Tech 2020 – Will your company go the way of the Dinosaur?

by Charles Sybert –  The insurance industry is now being held to a higher customer interaction ...

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C-Store Innovation: Customer Location Intelligence Drives Value from Pump to Store

by Dr. Rob Nelson –  A cornerstone of American retail, about 3% of the total purchases ...

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2020 Healthcare – Digital Tools to Win New Patients

by Jim Dwyer –  National Research Corporation recently reported that 80% of patients would switch providers ...

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Healthcare AI Geek alert: Is Healthcare ready for the Holo-Doc?

by Dr. Rob Nelson – In the sci-fi world of Star Trek, in the 2370’s, the ...

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Imagining Connected Healthcare: Customer Experience & Engagement in 2021

by Scott Chesney – A diabetic shares his diary entry detailing his interaction with his healthcare ...

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