Healthcare

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Is Customer Data Platform the new “Oil” of Data Management to Drive Customer Experience and Marketing Results?

by Dr. Rob Nelson – I recently wrote about “Winning at Patient and Customer Experience in ...

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Pandemic-Induced Diamonds? Digital Workers don’t catch COVID

by Dr. Rob Nelson – Accelerating Digital Transformation and Driving to a“Zero Back Office” in Healthcare ...

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Winning at Patient and Customer Experience in the world of Healthcare Unchained: Customer xDNA

by Dr. Rob Nelson – Hospitals, Health Systems, and healthcare organizations of all types have been ...

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Healthcare Unchained in 2021 and beyond: Key Trends and Enablers in the New Frontier

by Dr. Rob Nelson – Healthcare feels like it’s been on the verge of transformation for ...

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Quality Engineering Trends in Healthcare

by Shrisha Jinukala – Most of the consumers utilize retail services such as Amazon, Walmart or ...

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Chronic Care Disease Management and Reducing Hospital Re-admissions: Using streaming data and AI to help get the job done

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Beyond Zoom: Digital Workforce Enablement after COVID-19

by Scott Chesney – Even as the states move to reopen businesses and restart the economy, ...

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How to Accelerate Your Digital Initiatives

by Gokul Jayabalan – I would first like to share my deepest and sincere heartfelt gratitude towards ...

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Strategic Context: Life Hacks for Health Systems

by Scott Chesney –  RCG recently published a white paper titled “Strategic Context”: Life Hacks for ...

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