Digital Strategy

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The New Imperative: Incredible Customer Experience – Using Customer xDNA to get there faster

by Dr. Rob Nelson –  By now, most organizations have received “the memo”:  customer experience is ...

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Use Message Consistency to Drive Insurance Loyalty

by Charles Sybert –  Today, insurance companies are rushing to meet the digital experience demands of ...

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Power Your Insurance Organization with IoT

by Charles Sybert –  Modern insurance companies must take advantage of the ever-evolving technology landscape to ...

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Managing Agile to Achieve Insurance Business Goals

by Jackie Sembrano –  As Insurance companies embark on large programs such as Digital Transformation initiatives, ...

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Beyond the Hype: Responsive Agile for Financial Services

by Debashis Rana and Jeff Kish –  As technologies continue to advance, modern delivery paradigms like ...

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Monitoring & Managing Social Distancing and Capacity

In a recent eBook, Dr. Rob Nelson shared how to achieve business at the speed of ...

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Is your Brand Reaching your Customers Today? 5 Keys to Profitable Omnichannel Customer Experiences

by Dov Rosenberg – What do Amazon, Geico, Costco, and Ford all have in common? They ...

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How to Accelerate Your Digital Initiatives

by Gokul Jayabalan – I would first like to share my deepest and sincere heartfelt gratitude towards ...

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“Insuring” your workforce is not lost in your Digital Transformation

by David Pyle –  Insurance Industry hacks to take Digital Transformation to the next level Data, ...

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