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How to Accelerate Your Digital Initiatives

by Gokul Jayabalan – I would first like to share my deepest and sincere heartfelt gratitude towards ...

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Strategic Context: Life Hacks for Health Systems

by Scott Chesney –  RCG recently published a white paper titled “Strategic Context”: Life Hacks for ...

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2020 Healthcare – Digital Tools to Win New Patients

by Jim Dwyer –  National Research Corporation recently reported that 80% of patients would switch providers ...

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Digital Engagement Needs A Next-Gen Digital Data Architecture

by Rick Skriletz – Customers are the lifeblood of every business. Providing services and experiences customers ...

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Healthcare AI Geek alert: Is Healthcare ready for the Holo-Doc?

by Dr. Rob Nelson – In the sci-fi world of Star Trek, in the 2370’s, the ...

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Imagining Connected Healthcare: Customer Experience & Engagement in 2021

by Scott Chesney – A diabetic shares his diary entry detailing his interaction with his healthcare ...

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Ingest It and They Will Come … Or Not

by Debashis Rana –  A retrospective on a prevalent practice in building data lakes  As data ...

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Why a Custom-Built AI Bot should be your Company’s Next Employee

by Arunlal Soman – Nothing is more important to the welfare of any company than the quality ...

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Supercharge Your Customer Engagement Initiatives with AI – Right Now

by Dr. Rob Nelson –  Are you a Starbucks customer? If so, and if you use ...

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